❌ The Problem: You're Losing 68% of Sales to Silent Browsers
Most Shopify stores rely on email support that takes 24-48 hours to respond. By the time you answer customer questions, they've already bought from a competitor who provided instant help. You can't see who's on your site, what they're looking at, or when they need assistance.
The hard truth: Without real-time support, you're invisible to customers at their moment of highest purchase intent. Premium buyers expect immediate service - and they'll find it elsewhere if you can't provide it.
✅ The Solution: LiveChat Captures Sales at the Moment of Decision
Among the best customer service apps for Shopify, LiveChat specializes in real-time engagement that converts hesitant browsers into confident buyers. Their platform shows you exactly who's on your site, enables proactive engagement, and provides the instant assistance that closes sales.
What makes LiveChat different: Proven to increase conversion rates by 30%+ through instant support, with advanced visitor tracking and behavioral targeting that turns anonymous traffic into revenue.
💬 Real-Time Engagement
- Instant chat responses
- Proactive chat invitations
- Behavioral targeting rules
- Mobile-optimized widget
- Offline message capture
👁️ Visitor Intelligence
- Real-time visitor tracking
- Page viewing history
- Geographic location data
- Cart content visibility
- Previous chat history
🤖 Automation Features
- AI-powered chatbots
- Canned responses library
- Automatic chat routing
- Tag-based organization
- Smart chat distribution
📊 Performance Analytics
- Conversion tracking
- Agent performance metrics
- Customer satisfaction scores
- Response time analytics
- Revenue attribution
How to Get Started with LiveChat (Takes 10 Minutes)
Install on Shopify
Add LiveChat to your Shopify store with one click. The app automatically integrates with your store data, showing customer order history and cart contents.
Customize Your Widget
Match the chat widget to your brand colors and choose its position on your site. Set up your operating hours and offline message forms.
Create Engagement Rules
Set up automatic greetings based on visitor behavior - like time on page, cart value, or specific product views. Target high-value visitors proactively.
Prepare Canned Responses
Create templates for common questions about shipping, returns, and product details. This ensures fast, consistent responses across all agents.
Go Live and Optimize
Start chatting with customers immediately. Review chat transcripts and analytics weekly to identify common issues and optimize your approach.
Ready to Increase Your Conversion Rate by 30%?
Join 37,000+ businesses using LiveChat to turn browsers into buyers
Start Your 14-Day Free Trial →